Refund and Returns Policy

Effective Date: June 7, 2025
Business Address: 17 John Ugwu Street, Abata, Ikorodu, Lagos, Nigeria

At Salon Affairs Enterprise, we aim for 100% customer satisfaction. Please review our refund policy below:

1. Eligibility for Refunds

• Refunds are only available for products that are damaged or defective upon delivery.
• Requests must be made within 3 days of receiving the product.

2. Non-Refundable Items

• Opened or used beauty products
• Customized or discounted items

3. How to Request a Refund

• Contact our support team at salonaffairs01@gmail.com with your order number, description of the issue, and photo evidence.
• If approved, we will process your refund within 14–30 business days.

4. Exchanges

We offer free exchanges for defective items, subject to availability.